Privacy Notice

Golden Race Numbers · Effective November 13, 2026

This notice explains what personal information Terre Sport LLC collects when you use www.goldenracenumbers.com, how we use it, who we share it with and the choices you have. Terre Sport LLC also operates SmartSponsor; the two sites share one account system, described in section 2.

1. What we collect

When you create an account

Your name as you enter it, your email address and your password. Passwords are stored only in a scrambled (hashed) form that cannot be turned back into the password.
If you use two-step sign-in, the information needed to verify your authenticator codes.

When you order

Your organization's name.
Your event's name, date, and — if you give them — its city, state and expected number of participants.
Quotes and orders: products, sizes, quantities, prices and their status.
The delivery address: the recipient's name, street address, city, state, postal code, country and any delivery instructions you add.
The artwork, logos and designs you upload or create, the bib numbers or start list you provide, and the web addresses you choose for QR codes. A start list may contain other people's names or details — see section 8.

When you pay

Payments are handled by Stripe. You type your card details into a form provided by Stripe; they are never sent to or stored on our servers. We keep references Stripe gives us to your customer record and saved payment method so we can take payment for your orders.

When you use the site

Sign-in and account security events — for example signing in, signing out and changing a password — with the time, your IP address and your browser's user-agent description.
Cookies and browser storage that sign-in needs. We use a secure, http-only cookie to keep you signed in, and your browser's storage during the sign-in step. We do not use advertising cookies or third-party analytics on this site.

When someone scans a QR code on a bib

If a QR code on your bibs goes through one of our short links, we record when it was scanned, the country it was scanned from, the scanning browser's user-agent description and a one-way hash of the IP address — not the IP address itself. We use this to count scans and keep the links working.

2. One account for Golden Race Numbers and SmartSponsor

Your account works on both sites: the same email address and password sign you in to Golden Race Numbers and to SmartSponsor, both operated by Terre Sport LLC. Your account details — name, email, password and security settings — are therefore shared between the two sites.

Who can see an order. Your orders are visible to members of the organization that placed them. If you order on behalf of an event that belongs to another organization — for example, a timing company ordering race numbers for a race it does not own — members of that event's organization can see the order too.

3. How we use your information

To create and secure your account.
To quote, take payment for, print and deliver your orders — including preparing proofs.
To calculate and collect sales tax where we are required to.
To send you messages about your account and orders, such as email confirmation, password resets, order updates and proofs waiting for your approval.
To prevent fraud and abuse, and to keep the site secure.
To meet our legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for targeted advertising.

4. Who we share it with

Our print partners. To make and ship your order, the partner printing it receives your order details, event name and date, artwork, bib numbers or start list, QR code destinations and delivery address. They do not receive your payment details or what you paid.
Stripe, to process payments, help prevent fraud and calculate sales tax (which uses your delivery address).
Our service providers, who act on our instructions: DigitalOcean (hosting, file storage and backups, in the United States), Resend (delivering email) and Grafana Labs (monitoring that the site is working; this is not intended to contain personal information).
Professional advisers, such as accountants and lawyers, where needed.
When the law requires it, or to protect the rights, property or safety of our customers, the public or ourselves.
If our business changes hands, as part of that transaction, under this notice's protections.

5. How long we keep it

Your account — while it is open.
Orders, payments and tax records — for seven years, because tax and accounting law requires them, even if you close your account. When an account is erased, these business records are kept but separated from you as a person where the law allows.
Sign-in records — for six months, then deleted.
Account-security changes, such as a new password, two-step sign-in being turned on or off, and who belongs to an organization — for one year, then deleted.
Records of what our administrators did, including looking at an account or acting on one — kept longer.
QR scan records — after three months we remove the IP address hash and the browser description. We keep the time and country of each scan so that scan counts stay correct.
Backups — database backups are kept for up to 30 days, then deleted. Earlier versions of a file you replaced can stay in backup storage for up to 90 days.

6. Your choices and rights

Get a copy of your data. Email support@goldenracenumbers.com to request a copy of your personal information. A person on our team handles each request.
Delete your account. Email support@goldenracenumbers.com to request that we erase your account. A person on our team reviews each request and acts on it, keeping only what the law requires us to keep (section 5). If you are the only owner of an organization, we will need to settle what happens to it first, so that others who rely on it are not locked out.
Correct your information by contacting us at support@goldenracenumbers.com.
Depending on where you live, you may have further rights under state privacy law. Contact us at support@goldenracenumbers.com to use them. We will not treat you differently for exercising your rights.

7. Security

We protect your information with encrypted connections (HTTPS), hashed passwords, access controls, and two-step sign-in, which is required for supplier and administrator accounts. No system is perfectly secure; if we become aware of a breach affecting your personal information, we will notify you as the law requires.

8. Children and participants' information

Golden Race Numbers is for event organizers and is not directed at children under 13. We do not knowingly collect personal information from children through the site.

Start lists you upload may include participants — some of whom may be children. If you upload one, you confirm you are allowed to share that information with us for printing. We use it only to print and deliver your order.

9. Where your information is kept

We are based in the United States, and your information is stored and processed in the United States.

10. Changes to this notice

We may update this notice. When we do, we will change the effective date above, and we will tell you about significant changes by email or on the site.

11. Contact

Terre Sport LLC, operating Golden Race Numbers 173 US Highway 206 North, Hillsborough, NJ 08844 Email: support@goldenracenumbers.com