Terms of Sale

Golden Race Numbers Effective November 13, 2026

These terms apply when you create an account on, or order from, www.goldenracenumbers.com ("Golden Race Numbers", "we", "us"). Golden Race Numbers is operated by Terre Sport LLC, a Colorado limited liability company. By placing an order you agree to these terms, to our Cancellation and Refund Policy and to our Privacy Notice.

1. What we sell

We sell custom-printed race numbers (bibs) and related event supplies, such as safety pins, for races and other events. Race numbers are made to your order — with your artwork, your numbering and, if you choose, a QR code on each bib — and are produced by independent print partners we work with.

Because every order is printed for one specific event, custom orders cannot be resold, and our cancellation window is short. Please read section 6 before you pay.

2. Your account

You need an account to order. Signing up is free and open to anyone.

One account, two sites. Your account also works on SmartSponsor, which Terre Sport LLC also operates: the same email and password sign you in to both. Each site asks you to sign in separately.
Keep it secure. You are responsible for activity under your account and for keeping your password private. Tell us promptly at support@goldenracenumbers.com if you think someone else has used it.
Your organization. Orders are placed on behalf of an organization — your race, club or timing company. If you order for an organization, you confirm you are authorized to do so.

3. Ordering

Tell us about your event. Every order is for a named event with a date. The event date sets the deadlines below, so enter the real race day.
Get a quote. Prices shown on a quote are held for 30 days from when the quote is created.
Place your order. You will need a delivery address. Your order is confirmed when payment succeeds.

Lead time. We do not accept orders for events that start within 22 days. Printing and delivery take about 11 business days once you approve your proof, and the rest is the time you need to review that proof and ask for changes. If your event date is too soon, the date field will not accept it.

Minimum quantities apply to some products and are shown on the product page.

We may decline or cancel an order — for example, if a price was displayed in error, if a product becomes unavailable, or if artwork breaks section 5. If we cancel an order you have paid for, we refund it in full.

4. Prices, payment and tax

Prices are in US dollars.
Shipping is charged separately. At checkout we show a fixed shipping charge for your order's weight and delivery address, and you pay it on top of the product price. We do not adjust it after you pay. We can price delivery within the contiguous United States at checkout; contact us about anywhere else.
Sales tax is added at checkout where we are required to collect it. It is calculated using the tax rates for your delivery address, including on shipping where the law taxes it, and is shown before you pay.
Payments are processed by Stripe. Your card details are entered into a secure form provided by Stripe and are never sent to or stored on our servers.
Payment is taken when you place your order.

5. Your artwork and content

You may upload your own artwork and logos, design your bib with our tools, and supply bib numbers, start lists and web addresses for QR codes.

You must have the rights. You confirm that you own, or have permission to use, everything you upload — including logos, sponsor marks, photographs, fonts and any names in a start list — and that printing it will not infringe anyone's rights or break any law.
Permission to print. You give us and our print partners permission to store, reproduce and adapt your content only as needed to prepare proofs and fulfil your order.
What we will not print. We may refuse content that is unlawful, infringing, hateful, harassing, sexually explicit, or that impersonates another person or organization.
QR codes. You choose where QR codes lead and are responsible for those destinations staying available and appropriate.
AI-generated artwork. Our designer can generate artwork for you from a description, using an outside image-generation service. Each order line includes some free generations; after those, each generation is charged at the price shown before you generate it. Generated artwork may not be unique, and other people may receive similar images. You are responsible for checking that what you print does not use another person's name, logo or likeness, as with any other artwork.
People's information. If a start list contains participants' names or other personal details, you confirm you are allowed to share them with us for printing.
Changing your files. Before payment starts, you can replace or remove a file you uploaded. Once payment starts, every printed side needs a file, so you can replace a file but not remove it. Once your order is released to our print partner, 24 hours after payment, your files can no longer be changed in your account. If something is wrong after that, contact us at support@goldenracenumbers.com. We may be able to change it until you approve a proof; after that, a change may mean a reprint. We cannot promise a change, and our Cancellation and Refund Policy still applies.

Race results. If you publish a race's results on RaceDay Connect, its Terms of Use (section 5, For race organizers) also apply.

6. Cancellation and refunds

You can cancel a paid order for a full refund within 24 hours of payment. After 24 hours, your order is released to our print partner and printing begins; from that point it can no longer be cancelled or refunded.

The full policy, including what happens if something goes wrong with your order, is in our Cancellation and Refund Policy.

7. Proofs — please check them carefully

After your order is released, our print partner prepares a proof: a picture of how your bibs will print. You can approve it or ask for changes.

Approving a proof authorizes printing exactly what it shows. Please check spelling, numbers, number ranges, dates, sponsor logos and QR codes before approving. We are not responsible for errors in a proof you approved.
Colors vary. Screens and printers show color differently. Printed colors may not exactly match what you see on screen.
Deadlines. Approve your proof by the date shown on your order — usually 17 to 21 days before your event, because printing and delivery take roughly that long. If a proof is not approved in time, we may not be able to deliver before race day, and a late approval is not grounds for a refund.

8. Delivery

We send your order by a carrier the printer chooses, to the delivery address on your order. Transit times are estimates, and so are our delivery dates. Please make sure your address is correct and that someone can receive the parcel. Title and risk of loss pass to you when the parcel is delivered to that address.

If your parcel is lost or arrives damaged, contact us at support@goldenracenumbers.com within 30 days of the expected delivery date.

9. Changes to your event

If your event moves to a later date, let us know as soon as possible. If it moves earlier, or is cancelled or postponed after your order has been released for printing, the order cannot be cancelled or refunded — see section 6.

10. Our responsibility to you

We will make your order with reasonable care and skill, to match the proof you approved.
To the fullest extent the law allows, we are not liable for indirect or consequential losses — for example, lost entry fees, sponsorship income, or the cost of reprinting at another supplier — and our total liability for any order is limited to the amount you paid for that order.
Nothing in these terms limits any right you have that cannot lawfully be limited.

11. Disputes and governing law

These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. If there is a problem, please contact us first at support@goldenracenumbers.com — most issues are resolved quickly that way.

12. Changes to these terms

We may update these terms. The version that applies to your order is the one in effect when you placed it. We will change the effective date above when we update them.

13. Contact

Terre Sport LLC, operating Golden Race Numbers 173 US Highway 206 North, Hillsborough, NJ 08844 Email: support@goldenracenumbers.com